FAQs

1. Are your digital products refundable?

Due to the nature of digital products and instant access, all sales are final. Please review product descriptions carefully before purchasing. If you experience a technical issue with your order, contact us at support@ebooksify.com and we’ll be happy to help.

2. What if I don’t receive my download link?

If you don’t receive your download email within a few minutes, please check your spam or promotions folder. If you still can’t find it, contact our support team at support@ebooksify.com, and we’ll assist you promptly.

3. How often do you update your digital products?

We periodically update our digital products to ensure accuracy, relevance, and quality. If you’ve purchased a product that receives an update, you may receive access to the updated version at no additional cost (when applicable).

4. Are my payments secure?

Yes. All payments are processed through secure and trusted payment providers. Ebooksify does not store your payment details.

5. Do you offer discounts or promotions?

Occasionally, yes! Sign up for our email list or newsletter to receive updates on special offers, promotions, and new releases.

6. Do you offer customer support?

Yes. If you have questions or experience any issues with your purchase, you can contact our support team at support@ebooksify.com, and we’ll respond as quickly as possible.

7. Are your products beginner-friendly?

Yes. Our products are designed to be easy to understand and use. Clear instructions are included where needed, making them suitable for beginners.

8. What file formats are included?

File formats vary by product and are clearly listed on each product page. Common formats include PDF, PNG, ZIP, and MP4.